Delivery and Returns
No quibble 28 day return policy
When you receive your order from us, you have 28 days to perform an exchange or get a full refund.
How do I return an item?
We deal with every return personally. If you wish to return an order, please contact us at email@example.com
On your email to us make sure you tell us:
- Your order number
- Which item(s) you wish to return
- The reason for returning
- Want an exchange? Tell us what you'd like to replace your item with
- Or let us know if you want a full product refund
We reply to all exchange and refund queries within one working day.
- Allow 3-5 working days once the goods have reached us to process returns.
- Any returns received after 90 days will not be processed.
- All refunds will be credited back to the original method used to place the order.
- Credit/debit card transactions can take 3-5 working days to show on your bank statement.
- Please ensure your account details are current and up-to-date, as we may need to contact you regarding your return via email or telephone.
Shipping & Handling
Customers are accountable for return shipping charges unless the goods are faulty when we will refund your postage. Goods are the customer's responsibility until they arrive with our customer service team.
Faults, incorrect or missing items
Please contact us at firstname.lastname@example.org. We will not ask you to return faulty or incorrect goods
Our returns policy does not affect the consumer's statutory rights.